You can request a shuttle by calling +64800736825 on any phone for airport pick up during normal business hours.
Check in now to avoid delays at www.scotties.co.nz/late
Checkin online at www.scotties.co.nz/late
If you are arriving after hours please contact us prior to the day of pick up so we can arrange your after hours rental car for you.
We need to get all your information before we can hire you a car.
To get to our office to pick up your car + keys, please use Uber. This is typically a 4 minute drive and is around $10NZD depending how busy they are.
Our online rates on our website include basic insurance with a excess of $3500 , taxes and fees, unlimited kilometres, airport pick up and drop off during office hours, 24 hour mechanical breakdown assistance with the AA and Scotties special customer discounts.
Basic insurance is included in all rentals. You have an excess of up to $5000NZD and can reduce this with our insurance options starting at $15.00NZD per day.
If you stay with the basic insurance you will be required to put a $2000NZD hold on your card.
Special conditions apply to under 25 year drivers, debit card holders and premium vehicles.
If you have an insurance policy with a third party, you are not required to take out insurance through Scotties. However, please note that in this case, we will place a hold on your card for $5000NZD. If an accident occurs, you will need to pay us immediately for any damages, and you can then claim the amount back from your third-party insurance provider.
For your convenience, we recommend taking insurance directly with Scotties. This option is typically quicker and easier, ensuring that you have immediate coverage without the hassle of dealing with claims later on.
If you do not take our insurance you need to pay a $5000NZD bond. This is released when you return the car with no damage to it. It takes the bank 5 to 7 working days to return the money to your account. A valid credit card is required.
When arriving to collect your hire car at the office or airport you will need to bring your drivers licence and a credit card.
Your card needs to have your name embossed onto the front of it and if you are not taking extra insurance at the desk you need to have enough to cover a hold.
The law is very strict on tickets and we have to get a signed witnessed Statutory Declaration completed. This is not free and can cost up to $75 which the driver is liable for.
We highly recommend you pay your fines quickly before they escalate.
Scotties use the standard New Zealand Government / Ministry of Transport supplied Rental Agreement you can view the agreemnt here
Yes - Scotties have a discounted ferry deal available exclusively to our clients through Bluebridge.
The Cook Strait ferry crossing is not to be underestimated! A very beautiful trip that can be a highlight of any New Zealand tour. Whales and dolphins are often seen along the way. It is therefore worth the extra to secure a day time sailing.
From a convenience point, Scotties recommends customers take their rental car across the Cook Strait rather than dropping your rental car off on one side and picking up another rental car on the other side. The time wasted picking up and dropping off far outweighs the extra cost of taking the rental car aboard. Also carrying all your luggage and having to watch it aboard can take the shine off this magical experience.
By the time one way fees and shorter hire periods are factored in often you are saving money by taking the rental vehicle with you.
Scotties offers an exclusive discount on the Bluebridge Ferry between Wellington and Picton on the car ferry.
This discount is seasonal and subject to availability by Bluebridge, so contact us directly for availability.
The 2 ferry crossing companies are:
Interislander: https://www.interislander.co.nz/
Bluebridge: http://www.bluebridge.co.nz/
Yes we do have baby seats available. Best to let our staff know you will be needing one ahead of time. We need to now the age of your child and seat required.
New Zealand has strict laws regarding child restraints.
Yes cars do unless otherwise stated.
Commercial vehicles have daily limits
Some do - some dont! Depending on vehicle.
There is no GPS in our cars. Should you need a plug in GPS, please enquire with our friendly team beforehand on reservations@scotties.co.nz.
Yes, these are available at our South Island offices only.
No, smoking is strictly prohibited in all of our rental vehicles. We want to ensure a clean and healthy environment for all of our customers. If evidence of smoking is found in the vehicle upon return, a cleaning fee will be charged to the renter.
In special circumstances we allow pets. They must be contained and the vehicle must be returned clean to avoid additiunal fees.
Yes we do and if your drop off location is not on our list of offices and it is a reasonable length of hire talk to us as we may be able to help. We have contacts all over the country.
Firstly make sure everyone is okay and call emergency services if someone is hurt on 111. This is a legal requirement
We ask you do not admit liability and if unsure obtain a police report to help our insurance company gauge who was at fault.
Take lots of photos of the scene and both cars getting the number plate and make of the other car.
Get the other drivers phone number and take a photo of their drivers license and any other contact details plus their insurance company.
If there were witnesses get their details also.
Our mechanics try to prevent problems but in the unlikely event this happens give us a call and we will arrange help.
Our roadside assistance runs 24hours.
Please note our roadside assistance is free for mechanical problems all other may be subject to an AA fee. All other call outs ie flat battery due to leaving lights on are subject to a AA fee.
Don’t worry we will just calculate the difference in cost and charge that amount as long as you alert a staff member at drop off there will be no penalty fee.
Don’t worry we will give you one hours grace and then will charge an hourly rate up to 2 hours and then it will go to another day.
The good news is you have 5 days to pay . Go to www.tollroad.govt.nz.
After 5 days you are subject to a penalty so best to pay.